January 4, 2019

3 Common Reasons Home Service Customers Leave a Bad Review


Home Service providers receive reviews, just like owners of other businesses. You’re providing a service to a customer, and some are inevitably going to be unhappy for one reason or another. But what exactly prompts those customers to leave a bad review in the first place? There’s no way to know precisely what will make […]

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August 4, 2017

How to Turn Negative Reviews into Positives | Do’s and Don’ts


One of the worst parts of being in business today is the negative backlash you receive online. Whether it is Yelp, Google, or various social media sites, negative reviews can turn into nightmares. Nobody wants to receive a bad review, but they happen to all businesses eventually. Handled properly, negative reviews can be turned into positive […]

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