February 23, 2018

Negative Review Best Practices (for Google/Facebook/Yelp)


Responding to reviews is an essential part of reputation management for your business. This task shouldn’t be taken lightly and always handled with the utmost care. Intentions can easily be misinterpreted online – and trying to resolve a customer complaint on an online forum can sometimes escalate an already-tense situation. Without following the best practices […]

Tags: , , ,