CallPoint: Pointing Customers in the Right Direction

2017 was another year of steady growth for VitalStorm, with new clients and team members bringing both inspiration and creative challenges to the workforce. Adding to our expansion was our partnership with CallPoint, a new call center solution for home services – exclusive to SGI (Success Group International) members. The new team of CSR’s is lead by VitalStorm […]

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How Call Tracking Improves PPC Results, Sales, and Service

Did you know that phone leads have a higher conversion rate than any other type of lead? In fact, call tracking data tells us that phone calls convert at a 10-15x higher closing rate than form or chat leads. Human interaction is still the best way to land sales. No matter how convenient a form […]

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Why the Home Service Industry NEEDS Call Tracking

Do you know where your customers are coming from? HomeAdvisor, mobile search, the radio? By using call tracking for each of your advertising channels, it’s easy to pinpoint the highest performing campaigns and the lowest performing customer service representatives. Call tracking allows you to attribute success to a specific marketing effort. Some industries rely on […]

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