Why Home Service Industry Needs Call Tracking

July 7, 2017

Why the Home Service Industry NEEDS Call Tracking

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Do you know where your customers are coming from? HomeAdvisor, mobile search, the radio? By using call tracking for each of your advertising channels, it’s easy to pinpoint the highest performing campaigns and the lowest performing customer service representatives. Call tracking allows you to attribute success to a specific marketing effort. Some industries rely on […]

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Measure

March 23, 2015

3 Vital Steps for Increasing Your Booking Percentage

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Undoubtedly, the number one question we receive from clients is “How do I get more leads?” Now, you may expect us to say something like, “Increase your PPC budget,” or “Overhaul your website,” but most likely, we will recommend Feedback Training. That doesn’t mean that you shouldn’t increase your marketing budget or invest in a […]

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man

January 2, 2015

Call Center Training: Overcoming the Quote Seeker

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Roughly half of all sales lost over the phone are due to poor handling of people requesting a price quote. Within the first few minutes of a service inquiry or request, the most common question that comes up is “How much?” The question almost always comes before there is time to build up and sell […]

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