August 17, 2018
The Benefits of Single Point of Contact in a Digital Marketing Agency
While we might be your go-to person for quick questions like “What’s my Metrics login?” or “Can I change the email my email leads are going to?”, we’re here for much more than the simple requests. Though not the experts in the Pay-Per-Click (PPC) or web development departments, our role is to ensure our client’s voice and motives are at the table when we’re strategizing internally as a group. We are also here to keep our clients informed of account success or hurdles.
Tags: client relationship manager, single point of contact, success team
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March 8, 2018
How to Take Compelling Company Photos
Do you know how your company is represented visually on the Internet? Try this: Google your business name and see what kind of photos are automatically generated on the Images tab of your search. If you don’t like what you see, then it’s time to take matters into your own hands. At VitalStorm, we encourage […]
Tags: company photos, social media photos, website photos
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December 28, 2017
CallPoint: Pointing Customers in the Right Direction
2017 was another year of steady growth for VitalStorm, with new clients and team members bringing both inspiration and creative challenges to the workforce. Adding to our expansion was our partnership with CallPoint, a new call center solution for home services – exclusive to SGI (Success Group International) members. The new team of CSR’s is lead by VitalStorm […]
Tags: call center, call center feedback, CallPoint, customer service
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November 30, 2017
New PPC Team Leads Embrace Change
Change is expected within any growing company – and this year VitalStorm experienced its share of significant change. In addition to growing departmentally, our workforce also expanded, adding new faces and new skill sets to forward our momentum. A more recent change that reflects our commitment to promoting from within has already proven to be […]
Tags: internet marketing, PPC
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October 27, 2017
Danielle Ward: the New Face of VitalStorm
For several years, Human Resources Manager Lilly Flores juggled multiple jobs at VitalStorm, including Office Manager. Though she was able to handle the duties with both grace and efficiency, as our company grew, it became apparent that she would need some help. Enter Danielle Ward, a Lead Qualifier for VitalStorm with the ideal background for […]
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