Category / Social Media

Use Facebook Places To Build Your Real Business January 18, 2011 at 10:22 pm

If you don’t know what Facebook is, you certainly need to. The social networking website is a mega-giant among online communities, and boasts more than 500 million active users. That’s more people than live in the continental United States, in case you thought you hadn’t read it right. Facebook allows people to stay in touch with their friends as well as meet new people through existing social connections, and it offers an astounding number of virtual “groups” that let people interact through common interests, professions, schools and the like.

Facebook Places is one of the newest evolutions of the Facebook world. It lets people use their smart-devices to publish their location in the real, physical world on a map available to their Facebook friends. According to Facebook, the new functionality lets users share where they are, connect with nearby friends, and find local deals. Find local deals? That’s right. That’s where you, as a business owner, come in.

The idea is fairly simple: reward your customers for coming to your physical location. Once you setup your Facebook Place, you can offer customers benefits for “checking-in” at your business location – which of course requires them to be there in the real world. For instance, you could offer 10% off a purchase with every tenth “check-in,” an entry to win a gift certificate by “checking-in,” or any amount of other benefits associated with one or cumulative “check-ins.”

First things first, though. How can you setup Facebook Places to help build your business? Assuming you already have a Facebook account set up, you first need to “check-in” from your place of business. If you have the Facebook App for your iPhone or smart-device, you can do this by clicking on the “places” tab underneath your inbox.

For those who don’t use the Facebook App (you may want to start), you can browse to touch.facebook.com on your phone’s web browser. If your location doesn’t show up in the list of places near your location, you may have to add it. Once you’ve checked in, click the “Is this your business?” link at the bottom of the page.

At this point, you need to verify that you’re actually the business owner. By verifying ownership you can setup your Place with its own Facebook account and begin tracking check-ins from your customers and others. This process entails providing a variety of information such as your FEID, Articles of Incorporation, and possibly more. Simply follow the prompts to get your business listed.

Once you’ve completed the verification process you’ll need to wait for the “Okay” from Facebook’s team. As soon as you have it, your new Facebook Place is ready to be used.

So how do you start “doing it?” Well, talk to your customers. Print out business card sized promotions that explain the benefits of using Facebook Places and hand them out. Maybe get a simple promotion sign printed up to hang up in your windows or post in front of your place of business.

When it comes to building your business, every effort counts. Don’t miss out on your opportunity to use Facebook Places to your benefit.

Twitter’s Promoted Tweets June 23, 2010 at 1:29 pm

Since Twitter’s launch in 2007, it has seen huge growth and has become one of the dominant players when it comes to social media. If you’re trying to establish an online presence, and have no idea what Twitter is – or aren’t using it in some way to promote your brand – you haven’t been paying attention. Shame on you.

“Twittering” has become a national phenomenon with its use trailing slightly behind Facebook’s. Recently Twitter shared some interesting statistics at “Chirp”, the Twitter developer conference.

    – 105,779,710 registered users of Twitter
    – Approximately 55 million Tweets being sent daily
    – 180 million unique visitors monthly
    – Signing up 300,000 new users daily
    – Twitter’s search engine getting 600 million searches daily

For more stats, see http://tinyurl.com/2b8749v. Another Report, “Twitter Usage in America: 2010″ by Edison Research, that presented three years of tracking date from national telephone surveys, found Twitter’s awareness has exploded from 5% of Americans in 2008 to 87% in 2010. Another stat shows that 51% of active Twitter users follow companies, products or brands on social networks. For the complete report see: http://edisonresearch.com/twitter_usage_2010.php.

Having said that, the problem all along has been how to take all of this growth and turn Twitter into a service that generates revenue. It has always been free to use, but like any company, Twitter’s objective is to make money. Enter “Promoted Tweets”, Twitter’s new advertising program. It’s very similar to Google Adwords. Advertisers bid on keywords and when a search is done on Twitter, triggering one of those keywords, an ád will be shown at the top of the results page – at least in phase one of the rollout. Only one promoted Tweet will be shown on the search results page.

In phase two of the roll out, the plan is to incorporate the ads into users Twitter streams, of course only when they’re relevant. Eventually, the ads will be syndicated via third party apps too. This is important considering a huge amount of Twitter users access the service using various types of software.

The ads are clearly marked as such, and at the bottom they say “promoted by advertisers name”, as well as being highlighted in yellow.

So what’s the plan for pricing? For now, advertisers will bid on keywords based on CPM’s (cost per thousand impressions), and viewers who will see the ád. Twitter plans on using something called “Resonance Score” to help determine how well the ads are being accepted by viewers. This score includes factors such as number of clicks the ad receives, how many times it is “retweeted”, number of people who reply to it, and how many people decide to follow you as a result of seeing the ád. A low resonance score will result in the ad being removed. 

Twitter’s pricing model will eventually use the “Resonance Score” in some way down the road, but they first need to collect the data so they can “better understand the value of promoted Tweets.”

Before you get too excited, understand that the initial launch of Promoted Tweets is limited to a handful of customers. The Initial test pool includes customers such as: Starbucks, Bravo, Virgin America, Best Buy, Sony Pictures. These are big companies with very deep pockets.

Advertising to Twitter users is not a new concept. There are other third party advertising programs already in place, such as www.SponsoredTweets.com and http://paymetweets.com, among others, who have been selling ads in Twitter streams for a long time. How will Twitter’s new ad program affect them? Twitter recently announced they will not allow third parties to inject ads into timelines. A bold move on Twitter’s part, and putting them in a good position to be the dominant player when it comes to Twitter ads. For more see http://tinyurl.com/2b3wpp6.

Everybody will be holding their breath to see how Twitter users respond to this new advertising program. Some feel it’s an invasion of their privacy, and other loyal users fear Twitter has sold out to “Commercialism”. Whatever your feelings, ads are coming to Twitter – and who can fault a company for trying to earn a profit.

Twitter is a valuable tool when it comes to promoting your brand and/or products online. Those who understand that won’t mind a few ads, those who don’t – well, they can just take their ball and go home [grin].

5 Steps to a Social Media Success June 21, 2010 at 2:20 pm

“Build it and they will come” the saying goes.

Not.

You can build a blog or video site and you can still be lacking connections. Connection is the nuclear core of social media. But you must make an effort in order for that to happen.  Whether you have a social media home busíness, traditional brick and mortar business, or an online business, you must get into the social trenches and connect and converse. It is that simple and that plain.

It is all about connecting and creating an engaging conversation with people that draws them towards you. But why are people in social media not doing that? Maybe they do not know this powerful 5 step “Avalanche Process” for getting new customers and keeping them in social media.

The first thing you must do is connect with the social media culture. It is what marketing is about in social media. Some people think that they can be anti-social in social media and think they can broadcast their message and people will still come. That simply is not going to happen. Not in social media. You do not build ‘it’ but instead, build relationships that can become doorways and then eventually become customers.  Here is the “Avalanche Path” you can follow:

1) Connect –>  2) Conversation –>  3) Value –>   4) Doorway –>   5) Customer

Let’s take a quick look at each step:

1) Connect

Connection with people is where success in social media starts. Connect with people on Twitter, on Facebook, on LinkedIn, on Youtube, on Orkut, or every other niche site out in the social sphere that matters. You must connect.

Here’s a little tip:

Connect to those who are looking for you. They will find you if you are visible, and accessible to
connect to.

2) Conversation

This step is where the conversation with people starts. You talk about the prospect and where they want to go. You talk about what they want to talk about. You study their profile, pictures and videos on their social sites because you can learn a lot just by paying attention.  Then make sure that you stay in touch and listen when they are communicating with you. If you do that, they will want to stay connected to you.

3) Value

This step is where you bring in the magnet to pull them towards your message. Show them value they can obtain with your message in their life. Show them how your message can help expand, broaden, enlarge and improve their life. You do it through tips and how to’s in videos and blog posts and podcasts, as well as tweets and twips. Show them how you can make their life easier and show them how to do something they want to learn. You show them how to be or do something. If you can expand the size of their dreams, you can get them as a customer.  The more value people perceive you have for them the more likely they will walk through the “Doorway.”

4) Doorway

This is the doorway to conversion where you convert them to a customer. You must convert prospects into customers if you are going to have any kind of business. That is simple to do.  Give them an offér where “No” is impossible to say. That is the secret. Give first and then make the proposition so compelling they cannot say “No.” We do it all the time. We just ran a social media special on our training products and it blew the roof off our shipping department. It has created a flood of new customers and new orders for us. All we did was give them an offer that was difficult to turn down.

The secret of success we experienced can be found in the word “Give.”  Give away something they must have, and something that will improve their life, and they will get it.

5) Customer

This final step is where they purchase your message, products, or webinar or event. This is the beginning of your relationship though – not the end.  Here you must start building the relationship between you and the customer even more.  Give more than they expected and throw something in for free they were not expecting. Give them a free download or ebook and let them see a Private video collection as a special.  Encourage more. Make sure that you send a note of encouragement and stay in touch with them.  Thank them more. Make sure they know you are thankful for their business and connection. We send out free downloads all the time to say thanks that some people paid $$$ for in the past. Thank them in everything you do and they will come back for more.  Get your customers addicted to your Value, Message and Emotions. They will become more than a customer. They will become a loud speaker for you and tell everybody you know you are the best at what you do.

That is what you want to happen in your home busíness or traditional business in social media marketing.

Can Google Become the Next Facebook? June 14, 2010 at 8:40 pm

Is it just me but didn’t Google recently put everything on its main homepage except for Google Buzz? What’s up with that? For heaven’s sake, they even put the PacMan game in their logo for two days running… you would think some of the brightest minds on the planet would have figured out by now if Google truly wants to try to win on the new memeyouyou web, they simply have to fully integrate all their programs into one homepage or at least place Buzz right there along side the Gmail button.

Google Buzz has all the ingredients to finally make Google your one-stop center on the web. It can be THE place for sharing not just your conversations but photos, videos, and everything else. Will it live up to its full potential and become a true Facebook killer?

The main reason Facebook is such a threat to Google is not because of the massive amount of users it has, but the amount of time those users stay on Facebook. If you just look at the Alexa comparison alone, Facebook users spend over 30 minutes on the site, which is triple the time users stay on Google. Facebook also beats Google in the bounce rate and page views per user. Could all the recent changes to their SERPs be, not only Google’s answer to the upcoming Bing/Yahoo marriage, but a strong way of presenting a real challenge to Facebook’s overwhelming stats.

Web users are lazy and they want a one-stop solution to meet all their needs. They want to connect with friends and family, they want to broadcast to the world, they want to search for something to purchase, they want to be entertained… iGoogle should be that solution/center but I don’t believe it quite passes the test because there is still no Google Buzz?

The main problem with Google is that it has no well-defined center which users could call their own. Perhaps I am reading this wrong, but have Google users fully bonded with iGoogle? Putting the privacy issues aside, I don’t think they have embraced it in the same way web users have embraced their Facebook. What is missing are all the elements that are present in Google Buzz, but again we seem to have two disjointed programs rather than one solid rallying point.

For many web users, Facebook is the starting point of their web day… in many cases, it is probably the only place they go on the web religiously each day. Why? Because all their friends/family are on there and they don’t want to miss out on any news or gossip. Not checking your Facebook page has become the ultimate faux pas of this new social media etiquette.

No one is going defeat or compëte with Facebook you say?

Not so fast! Even empires come and go; a web site is even more fickle, especially if something more convenient comes along. Does anyone remember MySpace which is still a very popular site but no longer has the numbers it once had. Facebook or even Google could suffer the same fate if something better comes along.

Google’s main business is online search. It is its bread and butter, which may have blinded those in charge from seeing the bigger picture. The bigger payday.

 Google owns so many popular sites within the top 20 including YouTube and Blogger… if only they could better connect all their interests into one SuperSite or one SuperDevice for those thinking within the box. Online search can still be the main course, but you need to corral all of these different users into one starting point or center with a couple of Billion users logging in each morning to start their web day. Just imagine the ad revenue potential that would generate for the big G.

Impossible you say, but not really, all the ingredients are there to form this SuperSite but it needs one big bang to get it going, to create a center of the web universe, which will be Google.

Whenever I think about Google, I am reminded of a class 5 Hurricane with all these popular sites and programs swirling around it like mad, but there is no eye to this hurricane, at least not yet. Google needs a solid center to draw everything into focus and get everybody at the same starting point. Whether it is the Google search page, Google Buzz, Google Profiles, Gmail or iGoogle… but it all needs to be pulled together if Google wants to truly battle with Facebook for all the marble

Online Profiles Can Make or Break Your Social Networking Success June 9, 2010 at 12:48 pm

Almost every social networking site offers a feature called a “profile” that allows members to include their picture, a biography, live links to their websites and other detailed information. Most of us have multiple online profiles that are empty or only partially completed. It is this profile that helps other users decide if they want to work with you. Another perk of online profiles is that the live links pointing to your website may impact your search engine ranking.

Social Media WheelIt is very important that you think of these profiles as your own “Public Relations Department or Media Room”, specifically designed to sell you and your business. Imagine that you only have a few seconds to sell a new prospect on why they should want to get to know you and possibly do business with you. What is said and offered during these few seconds can make all the difference in the world. This is EXACTLY why your online profiles need to be completed to capture the attention of anyone who visits these sites.

Let’s look at the different aspects of social networking profiles and what information and content you should include to ensure that you get the maximum results. The following information may or may not be included in every profile, but the majority of it is standard:

Your Picture – Your photo is the first thing people will see upon visiting your profile or when reading your posts. How does it represent you? Wearing a tank top while giving the peace sign with a beer in your hand is not the way to impress potential clients. If you are looking for clients, then professionalism is a must. You can show SOME personality in your photograph but try to strive for conservative whenever possible.

Your Biography – This is your chance to tell others more about you, such as interesting aspects of your life and what makes you, YOU. Take your time here, as this area is the equivalent of sitting down with a prospect and telling them exactly why they should do business with you. Include specifics about your expertise, your business, how you have helped others and even your personal philosophies. You want others to be excited about connecting with you and this is YOUR time to shine.

Links – Make sure to include helpful links in order to allow others to find you online. A link to your website, your blog and additional information about your business is crucial. However, some people make the mistake of including each and every link that points to a profile of theirs online. If you have 25 social networking memberships, it is NOT advisable to include them all here. A good idea would be to vary these links on every website where you have a profile.

Contact Information – You have to include contact information if you want people to have the ability to contact you. Do not try to hide at this point. Many people have the wrong opinion that they should NOT put contact information in their profile, assuming that people contacting you for business purposes is a bad thing. Would you include your contact information in a yellow pages ad? Then why not provide it online? Please only include information you want to be made public.

Interests – Do you like to play golf, workout, volunteer or build model airplanes? You might be surprised that many people would be interested in connecting with you just based upon similar hobbies and interests. This connection can lead to a deepening friendship that may lead to business and even referrals down the road.

Education – While some people may or may not care about your schooling, including specifics about your education can do two things to help you add to the number of responses. First of all, those who went to school where you did may want to connect. Secondly, by offering details about your education, it will help others to see your experience and expertise in various areas.
Favorite Movies or Books – While you may not see the correlation between your favorite movie and a potential new client, trust me, it exists. Just like much of the information above, the information in your profile is designed to help you connect with potential clients and to build business relationships. Sometimes, simply sharing your favorite movie can be the start of a beautiful business relationship.

Testimonials from Past Clients – One of the best ways to demonstrate your ability to help others is by including testimonials from past or current satisfied clients. These testimonials will help others to get a snapshot of some of the work you have done in the past and help to build a foundation of a great business relationship.

Looking at the líst above, there is a lot of information that should be included in each and every social networking profile. Because of this, many people decide to skimp and their profile winds up being about 3 or 4 sentences long. This is a mistake. It is better to leave a profile blank than to create such a lackluster one. If you need inspiration, visit some of the most popular social networking sites and read a few profiles to get some idea of how to get started.

If filling out multiple social networking profiles is too much for your busy day, you might look at getting help from a virtual assistant. Many of them have experience in this area and can create a compelling COMPLETE profile that will best represent you AND your business. We live in a world of social networking … making it a part of your business marketing simply makes sense. Take the time to do it right or hire someone who can do it for you.

WHAT TO INCLUDE IN YOUR SOCIAL MEDIA STRATEGY? June 7, 2010 at 10:54 am

Creating a “buzz” around products, services, businesses or an event is a requirement from all clients. There is no social media marketing wand that someone will wave and a target audience will automatically start coming to your site. And what works for one brand may not work for another.

The process of creating buzz doesn’t start from creating a Blog or creating a video, it’s a social media strategy that encompasses social media and word-of-mouth marketing. We have compiled a list of social media tools that companies use to build their social media marketing mixes.

1. Blogs

Blogs have become a great tool for social media marketing. First because, if optimized correctly, they can be used to drive traffic to a website. A good blog will help in creating internal links, fresh content, active community, or non-search engine traffic.

Examples of popular blogs where you can create your account are: Wordpress, Blog.com, Bloggers.com, Typepad, etc.

2. Microblogging

Like blogs, microblogs propose huge opportunities for business endorsement. That is both through content consistency and good optimization. Two of the most used are Posterous and Twitter.

3. Online Video

The importance of online videos has rapidly increased during the last few years. To read more on this topic, have a look at our blog on The Growing Importance of Online Video. Popular video sharing websites include YouTube and Vimeo.

4. Photosharing

Social media is all about sharing! Therefore, there are numerous platforms that allow photo sharing with your friends. Some of them are: Flickr.com, Memeo.com, and Photobucket.com.

5. Podcasting

Podcasting is part of the new media tools that are offered to both promote your brand and your products/services. Check out Blip.fm or RadioPodcast.fr.

6. Presentation Sharing

Another great way to put your brand’s name in the spotlight is by offering presentations on topics of interest for your audience on presentation sharing websites. They are increasingly gaining in popularity nowadays. Some of them are: SlideShare.net, MyPlick.com, Scribd.com, or AuthorSTREAM.com.

7. Social Networks: Applications, Fan Pages, Groups, and Personalities

Social networks are the place to present and promote yourself as well as to keep in touch with your targeted audience. You can read a list of the most popular on our blog on our blog on Top Social Media Network Sites!

8. Crowd Sourcing/Voting

Crowdsourcing is an effective model because it can be used for developing programs, marketing efforts, research, and education. For example Dell has used Crowdsourcing as a distributed problem-solving and production model and has reduced costs and increased their efficiency. Also look at the Grand Challenge for FNIH to see a crowd sourcing campaign.

9. Bookmarking/Tagging

Social bookmarking is a method for Internet users to share, organize, search, and manage bookmarks of web resources. Examples of popular social bookmarking websites: delicious.com, Digg, Diigo, Fark, Mixx, MyBlogLog, Newsvine, Propeller, Reddit, Slashdot.org, StumbleUpon, Yahoo!, and Buzz.

10. Discussion Boards and Forums

Online forums are a great way to market your products/services and interact with other professionals or your audience. Engaging your audience in your niche forum can bring high value to your site and brand too.

11. Content Aggregation

Content aggregation offers you the chance to bring all news and feeds around your online community accounts in one place. Some say this is the future of social media. Emerging content aggregation websites: Bloglines, FriendFeed, Lifestream.fm, Lijit.

12. Brand Monitoring

Social media is also offering a variety of tools that help businesses understand the positioning of their brand. Popular examples are: Buzzlogic, Radian6, or ReputationDefender.

13. Ratings and Reviews

The best way to find out where your website stands or how your brand is perceived by others is through ratings and reviews. See Yelp, or GetSatisfaction.

14. Widgets

For those who are trying to promote their own brands, they can create personalized badges, using interesting widgets on Facebook, Twitter, and other networks or by simply using WidgetBox or SpringWidgets.

15. Wikis

Wikis are our online encyclopedia. A short list of wikis: Wikipedia.org, Citizendium.org, AboutUs.org, Pbwiki(PBworks.com), or Wetpaint.com.

Along with all the new ways of publishing your content on networking sites, it is important to publish your articles on publishing sites like EzineArticles, eHow, Google Docs (docs.google.com), IdeaMarketers, Yahoo Articles Group (groups.yahoo.com) and submit your press releases on important specialized sites like i-Newswire, PR.com, PressReleasePoint, and PRLog.org.

Social Media Marketing can be very confusing at times. There are lots of networks and channels to choose from. Creating a presence on all the channels is very time consuming and randomly choosing a network is not a good social media strategy. Companies are struggling to understand what social media marketing mix they should use to make their brand successful in the online world.

We suggest it is important to identify which channels are suitable for your business depending on your target audience. Businesses must plan a step-by-step onlíne marketing strategy and brainstorm ideas with their onlíne marketing agency that will work for their products/service.

TOP 10 TIPS FOR USING TWITTER May 22, 2010 at 12:34 pm

When it comes to using Twitter, there’s a right way and a wrong way to use it. Your messages must be kept short, under 140 characters, and they need to be helpful or informative. Don’t carry on about what you ate for breakfast, or the fact that you just brushed your teeth. People will unfollow you faster than they can hit the button, even if you do have good oral habits.

1. Regular Postings: Now I’m not saying you need to post every day, although that would be nice. You do need to make an appearance on a regular basis. It’s like school – you need to show up to pass. Be a contributor that your followers get to really know and look forward to your Tweets. If you’re the type of person who needs to plan ahead, you can always use a service that allows you to schedule tweets in advance, such as Socialoomph.com

2. Retweet: If you see Tweets posted by other users that you think your followers would like, then retweet them. It only takes one click, and you’ll also be creating goodwill with other Twitter users at the same time. If you’d like, you can add a personal thought or comment before sending it. Also, make it easy for others to retweet your posts by adding RT buttons to your website or blog. It’s easy with the TweetMeme Retweet Button.

3. Be Helpful: Keep in mind Twitter is a form of social Media, so social interaction is key. It’s not all about you. Whenever a chance arises to answer a question, participate in a survey, or help solve a problem, do so. In this way you’re participating in the community. This also will help your brand and image when others know they can count on you for support or feedback.

4. Don’t Be A Follow CopyCat: Don’t follow everybody who follows you. This is probably my biggest pet peeve when it comes to Twitter. So many people turn this feature on to auto follow those who follow them. Why would you want to do this? I’d prefer that those I follow are people and topics I’ve hand-selected that interest me, and not a mish-mash of followers who may be ranting about things I have no interest in. Be selective in who you follow or your Twitter stream could quickly fill up with junk or spam. For quality people to follow, see – FollowOnTwitterLists.com.

5. What to Tweet: Make sure that the tweets you post are helpful and/or informative. Late breaking news pertaining to your industry, as well as any specials or sales you may have going on are always good topics. If you find something you think your followers would like, especially if it’s free or a bargain, share the love. Plus, if your tweets are good, it will encourage others to retweet them. For ideas see – ArtBizBlog.com

6. Comment: Particpate in the community by commenting on other people’s tweets. If you can answer a question, do so. It doesn’t hurt and people really will appreciate it when you take the time to comment on what they have to say. It lets them know that others are actually listening to what they have to say in the “Twitterverse”.

7. Say Thank You: When someone takes the time to retweet one of your tweets, make sure to reply to them with a “thank you”. Manners rule online as well as off, and they’ll like the fact that you noticed the retweet and took the time to show some gratitude. It may even inspire them to retweet more of your tweets in the future.

8. Be Personal: Again, I don’t need to know what you ate for dinner, but every now and then you should show your human side with a creative thought, quote, or other statement. Let people know you’re “real” and not just a lean mean business machine. You want to tread lightly in this area. Too personal is overkill, but a little can help in establishing a connection with your followers.

9. Post Pictures/Video: Remember, Twitter is not just for text. It’s easy to post short videos, and pictures too. It’s nice to mix it up a little and share content in other formats as well. Here are some resources – Video Sharing Websites for Twitter.

10. Talk About More Than Yourself: It’s not all about you, so please don’t make all your tweets one big marketing message, such as only tweeting about your latest press release, blog posting, or article that was published. No one will want to follow you if you’re one big commercial. Yes, some of this is fine in moderation, but you need to walk a fine line and mix it up with other helpful, interesting topics.

Now it’s time to start putting these tips into action. Social media is all about participating and listening to what others have to say. It’s all about creating and sharing information and becoming part of the community. If you approach Twitter in this fashion, you’ll not only have a lot more fun, but your followers will like and respect you – and if that doesn’t strengthen your brand, nothing will.

TIPS FOR LAUNCHING YOUR BUSINESS BLOG May 18, 2010 at 9:30 pm

Are you thinking about launching your business blog? You’re not alone. A recent study by GuideWireGroup revealed that approximately 89 percent of businesses polled use blogs as a way to communicate with their customers. In another survey, Burson-Marsteller found that 15% of Fortune 500 companies have blogs. A successful business blog can generate tens of thousands of dollars in revenue each year, with figures for large corporations typically much higher.

So, business blogging is becoming a mainstream marketing tool. That does not mean, however, that blogging comes easily or naturally for many companies, their owners and employees. Blogging, like any form of content, is a commitment of time and resources – namely, you have to know how to write (or have access to good writers) and you have to maintain your blogs with fresh, original and insightful new material on a regular basis.

This should not scare you away. It should, though, inspire you to learn the basics of business blogging before you turn your baby loose on the world. Planning out your blogging strategy first is a wise move, because it gives your blog a greater chance of success. Here are 10 tips for launching your business blog:

1. Identify your readers.
Before you start writing anything, make sure you understand who your target market is. This is also known as your “buyer persona”, which marketing guru David Meerman Scott defines as “…a distinct group of potential customers, an archetypal person whom you want your marketing to reach.” Basically, you want to tailor your topics to the groups of people who are most interested in your company. Otherwise, you’re missing the mark and losing out on potential leads and sales. To identify these buyer personas, there are 3 questions you should ask yourself–

      Where do your customers come from?

      What type of content will be useful to them?

      Where do your customers hang out online?

2. Create social media accounts.
If you haven’t already done this, register accounts with Facebook, Twitter, LinkedIn and YouTube. Start with these and expand later. This is important because you need places to post links to each new blog, so that your groups, fans, and followers can read them. Posting on social media also encourages people to subscribe to your RSS feed, another great way to promote your blog.

3. Establish your social media presence.
Lay the groundwork for later blog promotion by establishing relationships with your target markets. One of the best ways to do this is through social media. Now that you have accounts started, you can go in and join forums, listen to conversations and hear what people are saying about your industry. Add thoughtful and insightful comments whenever possible. Hire employees to do this if you don’t have time, but try to contribute every once in a while if you can.

4. Determine where to place your blog.
You can either put your blog on a page within your website or give it its own domain. Your choice depends largely on your goals. Do you want the blog to be part of your site, and linked to it directly? Or do you have plans to use your blog for other purposes, such as to earn revenue through ads or creating a secondary business from it?

A blog can help your website to rank higher, and it can also rank highly on its own. So, think about your long-term objectives when deciding where to place it.

5. Use the right keywords.
If you’re placing your business blog on a page within your site, most likely you’ll be using the same keywords for your blog that you are using for your site. If you’ve done good keyword research, then these are the keywords that reflect your business and are the search terms that people are using to find you. If your blog is separate, consider if any keyword changes need to be made. You may want to take your blog site in a different direction from your site. Again, this depends on your goals for your blog.

Incidentally, if your blog does have its own domain, you’ll want the domain name to be brandable, easy for consumers to recognize and search engine-friendly.

6. Choose a blogging platform.
You have options here. WordPress is the most popular blogging platform, but you can also check out Joomla, Blogger, TypePad and others.

7. Plan your posts.
Think about the direction you want your blog posts to go in. A good way to stay on track is to start with one main topic and draft a few blogs in advance. Post them on a regular schedule and you’ll have a supply of targeted blogs that add fresh content to your site and point back to your company each week. Coming up with topics can be a challenge, but there are a lot of helpful resources on the Web if you get stuck.

8. Network with influencers.
Once you’ve got your blog started, it’s a good idea to look around at other bloggers in your industry. See what they’re doing, what they have to say, and leave insightful comments on their blogs. This kind of web networking will help you establish relationships with these people, which in turn will prompt them to help spread the word about your blog and your company. This kind of free advertising is invaluable. It connects you to credible and respected individuals within the blogosphere and markets your business for you.

9. Promote your blog.
As mentioned earlier, offering a blog subscription through an RSS feed is an effective way to promote your blog. There are other ways to get the word out, as well. Write an optimized press release, submít articles to directories that link to your blog page, submit your blogs to social bookmarking sites such as StumbleUpon and Digg (or set up an account with Ping.fm and have it done automatically). Make sure that you link to your blogs in your social media posts.

10. Measure results.
If you’re going to take the time to blog for marketing purposes, you’ll want to know how well you’re doing, right? Since it relies primarily on the building of human relationships over time, blog ROI can be tricky to measure. But, you do have many tools at your disposal to help you determine how much or how little your blog is contributing to the bottom line.

Free online tools like Google Analytics and Google Alerts provide you with information about how your customers are finding you online, and can tell you a lot about your blog page, in particular. Facebook Insights is a way to track activity on your Facebook account. Other tools are available, so look into them.

Launching your business blog is, like any project, all about preparation. If you do your homework and lay a solid foundation, your blog will produce results. Keep in mind that blogging is a form of content marketing and, as such, is primarily about building relationships with customers. So, be patient, follow these tips, and watch your business grow!

Social Media Revolution May 6, 2010 at 1:28 pm

Social Media Revolution 2 is a refresh of the original video with new and updated social media & mobile statistics that are hard to ignore. Based on the book Socialnomics by Erik Qualman. If this doesn’t make you feel like you need a social media strategy for your business… I don’t know what will.